Home Support Install Questionaire
Address of System Installation Location*
Primary First Name*
Primary Last Name*
Primary Phone Number*
Primary Email Address*
Secondary First Name*
Secondary Last Name*
Secondary Phone Number*
Secondary Email Address*
What software packages will you be using?*
What is your desired time frame to have your onsite installation and training?*
Did you purchase your PC through Vicon?
If not, please supply PC specifications*
PC FAQ: What is the recommended PC specification to run a system with up to 40 cameras?
Have you activated the software license file on your PC?
Where will the computer be located in relation to the capture space?*
How do you plan to mount your cameras?*
Please selectWall mountsRailingTripodsTrussOther
What are the dimensions of your capture space?*
Please attach pictures and diagrams or schematics for your space.
Do you need assistance with determining where your cameras should be mounted?
Are there any obstructions in the room? (ie. pillars, equipment, etc)
Do you plan to run the camera cables through the ceiling or along some sort of a railing system?*
Do you plan to start the hardware setup prior to the engineer's arrival?
Is there a ladder or lift available onsite for the engineer to reach the mounting location?
Do you plan on integrating force plates?
Please list quantity and brand/model*
Do you plan on integrating EMG?
Please specify brand/type*
Do you plan on integrating any other analog devices?
Please list what kind of devices*
Do you plan on integrating any additional devices? (Eye Tracker, etc)
Do you plan on integrating any 3rd party equipment? (ie. Time code, SDI video)
What brand and model of head mounted displays?*
Will you be using backpack computers?
Please give us a description of the types of captures you will be doing and any foreseeable challenges it brings to the camera setup or software training.*
Are there any specific features of the software you would like to spend extra time on during the training? (i.e. features apart from normal setup, calibration, capture and processing)
How do you plan to analyze your data (ie. Plug In Gait, Clinical Gait Model 2, Matlab, Python, custom ProCalc model)?*
Do you have previous models or reports that you wish to use with your new system?
What language will you be scripting your SDK code in? Matlab, Labview, .NET (other than Labview) or C++?*
How many actors do you foresee capturing?*
Will you be capturing finger data?
Will you be using props?
Do you have someone available to dress in a Mocap suit for the training?
Please list all non-Vicon software you plan on using with your Vicon data (ie. Motion Builder, Unreal, Unity, Jack, etc.)*
How many people do you foresee tracking?*
What are you interested in tracking? (ie. Fully body, Head & hands, Head & Prop, etc.)*
Are you using the Origin accessory kit? Otherwise, how do you plan on attaching clusters?*
Do you plan on using any other non-Vicon software with your Vicon data?
Do you already have a prepared scene you plan on streaming tracking data to?
Do you have retargeting tools you plan on using?
Before sending a query, please check out our FAQs and Documentation pages.
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