What data do we collect?
Personal Interaction
Contact and identity data including information (such as your name, email address, postal address and telephone number) you provide to our representatives via telephone, email, or personally at trade shows or other marketing events in connection with marketing, promotion or sale of Vicon products.
Communications data including communications you send to Vicon, for example to provide feedback to a Vicon representative.
Survey data including information from surveys that Vicon may, from time to time, run for research purposes, if you choose to respond to them.
Data collected from the Site
Contact and identity data including information (such as your name, email address, postal address and telephone number) you provide by completing forms on the Site, including if you register as a user of the Site, upload or submit any material via the Site, or request any information.
Communications data including communications you send via our Site, for example to report a support problem or to submit queries, concerns or comments about the Site.
Survey data including information from surveys that Vicon may, from time to time, run for research purposes, if you choose to respond to them.
Usage data including details of your visits to the Site, the resources you access and any data you download.
Job application data including employment details if you send us a CV, resumé or other details of your employment history in connection with an advertised job vacancy or a general enquiry regarding employment opportunities with Vicon.
Cookies including certain information obtained from our Apps’ cookies described in our cookies policy (link here: https://vicon.magpiex.co.uk/vicon/cookie-policy).
Data collected from the Apps
Contact and identity data including:
your name, username, email address, date of birth, gender, and/or account password;
the phone number assigned to your mobile device, along with other pertinent information concerning your device, including the name of your wireless carrier/provider and any device identifier;
any other personally identifiable information you share through the services.
Social media data applicable where you have the ability to enable or log in to the Apps through via various social media or social networking services such as Facebook or Twitter (“Social Networking Services”). If you connect your social media account to our services, we collect certain personal information that you have provided to that Social Networking Service.
Location data where the Apps may use location-based components. To provide these features, we or our partners and licensees may collect, use, and share precise location information, including the real-time geographic location of your product. This information may be collected from your wireless carrier, certain third party service providers, or directly from the mobile device with which you use or access our Apps. Your location information, however, is only displayed and shared in accordance with your established privacy settings.
We may combine the contact and identity data and location data with information from other services, apps or third parties in order to enhance your experience or to improve the overall quality of the Apps and the services.
Usage data including certain non-personally identifiable information about your use of the Apps. Such information, which may be collected passively using various technologies, cannot be used to specifically identify you. We may store such information ourselves, or it may be included in databases owned and maintained by our respective affiliates, agents, and service providers.
Cookies including certain information obtained from our Apps’ cookies described in our cookies policy (link here: https://vicon.magpiex.co.uk/vicon/cookie-policy).